Pros
- +Builds long-term brand equity that reduces future acquisition costs
- +Creates preference and trust that makes performance campaigns more effective
- +Generates organic demand that doesn't depend on ad spend
- +Differentiates your business in commoditized markets
Cons
- −Difficult to measure direct ROI in the short term
- −Requires sustained investment before results become visible
- −Harder to justify to stakeholders focused on quarterly metrics
- −Impact is indirect and often attributed to other channels